Hi I was recently having hard time to get RTMT to work. Cisco Unified CallManager Serviceability Administration Guide, Release 5.0.When the new window appears, enter an email address in "Enter email/epage address field".Specify a Name, Description of the action.On "Alert Properties: Email Notification" WindowĬhoose > Trigger Alert Action > Click ConfigureĢ. This specify the list of users who shall receive an alert e-mail.ġ. Select the "Trigger Alert Action" from the drop-down Mention the "User-defined email text" to be mailed while triggering the alertġ4.Finally Email Notification window will appear Schedule : Trigger Alert everyday (Scheduled Monitoring between)ġ3.Frequency : Trigger alert on every poll.Duration : Trigger alert only when value constantly below or over threshold for 60 secondsġ0.Specify, Value Calculated As : Absolute (as per requirement).Specify Threshold: Trigger alert when following condition is met as : Under 5 (as per requirement).Next comes the Threshold & Duration Window - Specify the threshold Value Specify, Description for the alert as "Available MTP resources" andĨ.Alert Properties: General window will open Add the counter and then configure the alerts by right-clicking the counter and Selecting Set Alert/PropertiesĦ. Specify an Instance/ Device to monitor - D ouble-click it to monitor the counterĥ. Add the Resource Available counter from Cisco MTP Device from the TreeĤ. Add the performance counter you want to create an alert in the monitoring pageĬhoose System > Performance > Open Performanceģ. As a prerequisite for email alerts make sure you configure the email server.Ģ.
Perform the following procedure to configure e-mail information for alert notification.
#Rtmt over proxycap how to
In this example we will see how to set up a simple alert, which sends an e-mail when less than 5 MTP resources are available to the helpdesk recipients. Real-Time Monitoring Tool is the ability for the tool to send e-mails when an alert is triggered. This document covers the procedure on how to configure the custom alerts and setup email notification in Real-Time Monitoring Tool (RTMT)
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